I need 24/7 reliability.
Redundant, carrier-grade infrastructure with automatic failover. Your contact center never misses a call.
Voice
Voice that drives business forward.
Phone systems that work as hard as you do. Live KPI dashboards, 24/7 U.S.-based support, and failover that means you never miss a call — at peak season or 3 AM.
Calls routing · 24/7Sound familiar?
Phone systems that work as hard as you do.
I’m outgrowing my VoIP.
UCaaS and CCaaS platforms that scale with you. Add users, locations or capabilities without replatforming headaches.
I want real, expert help.
U.S.-based engineers who own our infrastructure answer when you call. No offshore support, no runaround, no excuses.
Voice solutions
Voice, built to be heard.
VoIP with U.S.-based live support
VoIP & Hosted Voice
Smart VoIP features backed by expert support: voicemail-to-email, call forwarding, mobile apps and fast, human help in plain English.
Learn more Contact Center as a ServiceCCaaS
Smart routing, CRM integration and custom KPI dashboards — expert setup and support included.
Learn more Unified CommunicationsUCaaS
Calling, messaging and file sharing in one secure platform, backed by proactive monitoring.
Learn more Call center intelligenceFusionX Intelligence Suite
Custom dashboards, real-time agent tools, AI-powered workflows, callbacks and advanced analytics.
Learn more Branded caller IDFusion Verified Call
Your logo, name and reason for calling on every screen — and about 20% higher answer rates.
Learn more Teams callingMicrosoft Teams Calling
Voice-enable Microsoft Teams around your existing PBX and numbers.
Learn more Hardware & softphonesPhones & Softphones
Poly, Yealink, Polycom and Cisco phones, plus gloCOM on every device.
Learn moreHow it works
Our process in four easy steps.
01
Select your components
Have it all. We negotiate on your behalf for cutting-edge products at the best rates.
02
Leverage detailed metrics
Stay one step ahead with a dashboard customized for real-time reporting.
03
Utilize 24/7 experts
Talk to a competent human, anytime. Training, changes and troubleshooting are all included.
04
Flex your plan
Scalable to keep up with you. Quickly adjust scope as your business evolves.
In their words
Read the case studies You stop working around it. It starts working for you.
They have been calling me on a regular basis about resolving a ticket. You don’t get that very often — them calling you saying, hey, you have an issue, when do you want to work on it?
I am so glad I found Fusion Networks, because they continue to provide cutting-edge solutions through explosive growth at the practice.
It’s a much simpler process because I know I can make just one phone call and get help. With Fusion it’s more than just the equipment, it’s the people — and that’s key.
Talk to an engineer
Ready to hand off your telecom headaches?
One call is all it takes. The engineers who built our network are the ones who pick up — and they’ll design a solution around how your business actually runs.