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Unified Communications

Communication solutions that fix themselves.

Proactive monitoring, seamless upgrades and personalized support mean your system stays ahead of problems.

What you need

Everything you need to succeed, from day one through every milestone.

Get me up and running.

Seamless onboarding means you’re productive immediately, with expert guidance every step of the way and minimal disruption to your team.

I want to take it with me.

Start small or enterprise-scale — without costly overhauls. Add users, locations or capabilities on your timeline.

Give me a real partner.

Dedicated engineers who understand your business, not just your tickets. Proactive recommendations from people who care about your success.

Go deeper

One platform. Communications built for you.

CRM integration

Your favorite CRM, supercharged with voice data.

Which CRMs does Fusion Hosted Voice integrate with?

Salesforce, HubSpot, Microsoft Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive, SuiteCRM and many more. If you use it, we’ve likely got you covered.

Can I use voice features directly from my CRM?

Yes. PBX features integrate inside your CRM or browser, so you handle calls without switching tools.

Is it hard to set up?

No. Fusion handles the heavy lifting, so your team starts using voice data in the CRM right away.

Custom reporting

Reports designed around what matters to you.

What reports can I create?

Call volume, duration, performance, agent productivity, customer interactions — you define what to measure and how to see it.

Are reports real-time?

Yes. Reports are available on demand and in real time, from today’s numbers to historical trends.

Do I need technical skills?

No. If you can ask the question, you can build the report — no coding required.

Dashboard insights

Monitor what matters, in real time.

What does the dashboard show?

Hardware usage, service status, system and licensing information, total and answered calls, SIP registrations and more — your whole environment at a glance.

Can I customize it?

Completely. Rearrange widgets, build dashboards per team, and add alerts so you catch issues before they become problems.

Talk to an engineer

Ready to hand off your telecom headaches?

One call is all it takes. The engineers who built our network are the ones who pick up — and they’ll design a solution around how your business actually runs.